In today’s complex and fast-changing business environment, it’s difficult for the internal IT team to ‘do it all on their own.’ High-performing IT organizations understand this, and are building an effective mixture of both internal and external IT skills and technology to ensure they can adapt to evolving challenges.

It’s crucial to engage a strategic managed services partner that can deliver true full-service that flexes with the business and anticipates industry and technology developments. Working with the right provider helps the internal IT team to set the pace of change and keep ahead of the competition.

What differentiates one application management services provider from another? To answer the question, take a look at two real-life scenarios and contrast the difference between a full-on service provider versus other service providers.