The support model you use for your SAP solutions should be designed to maximize your return on investment by driving long-term business value. If your current support model is not delivering, ask yourself these questions:
- How do my SAP support costs compare to others?
- Am I driving down run costs to free up budget for value-add services?
- Do I have the right balance of skillsets to deliver ongoing added value for the business?
If you answered “no” to these questions, it may be time to take a look at an SAP Center of Excellence. We can help you to assess the critical components required in your SAP support model, evaluate your organization’s capability, capacity and process maturity, identify gaps and define actions to close them.
The transition to an SAP Center of Excellence is typically more of a journey than a quick fix. Download our solution brief, How Can an SAP Center of Excellence Help your Organization, to learn how itelligence can help you get there.