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14.05.2012


itelligence Launches Rapid Deployment Solution for CRM, Providing Fast Time to Value, Defined Scope and Predictable Cost

itelligence Launches Rapid Deployment Solution for CRM

itelligence announced today the availability of itelligence Rapid Deployment Solution for CRM, an SAP-qualified rapid deployment solution based on SAP® CRM that combines software and services to provide essential CRM functionality quickly and affordably, while reducing risk and putting customers on a predictable path to attain their CRM vision. The announcement was made at SAPPHIRE® NOW, being held in Orlando May 14-16.

Within the framework of a calculable investment, the functionality in itelligence’s Rapid Deployment Solution for SAP CRM provides a fast, simple and future-proof package for effectively supporting customer relationships within medium-sized companies.  This places best practice processes for supporting marketing, sales and services at your disposal.

“SAPPHIRE NOW is very appropriate for today’s announcement because we’re not just announcing great new solutions for customers that offer a lower total cost of implementation and predictable costs, but also demonstrating the strategic importance our SAP-qualified rapid deployment solutions will have in 2012 and beyond,” said Andrew Powers, practice manager for CRM, itelligence. “While businesses certainly have a choice for SAP solutions, providing a clear difference and better solutions is part of itelligence’s DNA.   Our proven methodologies and expert knowledge of, and adherence to, SAP best practices are at the heart of what elevates and separates itelligence as the choice for medium-sized businesses.”

itelligence’s Rapid Deployment Solution for CRM delivers preconfigured software to support essential sales, service, and marketing processes, together with corresponding implementation services. The software can provide a permanent solution to most basic customer care requirements. For more extensive CRM needs, the solution can lay the foundation for an incremental evolution toward the comprehensive SAP CRM application suite.

“Using the integrated functionality in Rapid Deployment Solution for SAP CRM, users can support their company's strategic business initiatives, increase sales, and optimize operating expenses while achieving greater growth.  We believe the solution explores the potential of CRM to the fullest—with the added value of enabling users to adapt the solution to meet future, individual requirements,” said Powers.

Based on a company’s requirements, Rapid Deployment Solution for CRM users can select one module such as Sales for the implementation project or a combination such as Sales and Marketing. Also, within a module users are free to choose what to implement and what not to implement on a process level (e.g. Opportunity and Pipeline Performance Management, but not Lead Management). The solution also provides an integration option with each customer’s existing SAP ERP system. Integration touch points exist for business partner master records, account hierarchy, organizational units, pricing conditions, product master records, ERP quotations, and ERP sales orders.

While the scope of Rapid Deployment Solution for CRM is limited to selected core processes of Sales, Service, and Marketing, users are ultimately not limited to this process scope. Instead, they can add additional CRM processes from the vast solution portfolio of SAP CRM at a later stage such as a separate implementation project.

For more information about Rapid Deployment Solution for CRM, please visit itelligence’s booth (#1909) and the SAP EcoHub.

An SAP partner for more than 20 years, itelligence is an SAP gold channel partner, an SAP global services partner and a global value-added reseller. itelligence offers best-run businesses the SAP software and solutions needed to address increasingly critical business issues, including the need for better access to valuable business intelligence to inform their decisions.

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